Stop losing jobs to whoever replies first
Your AI assistant answers every customer email and website chat in seconds, day and night, in your voice. It quotes your prices, books the job and sends you the lead, so you can stay on the tools. We set it all up for you.
$1 for 7 days, then from $14.99/month · no setup fee · cancel anytime
Running a business shouldn't mean living in your inbox
It's 9pm and you're still answering emails
Dinner's going cold while you type out your prices, again.
The job went to whoever replied first
By the time you called back, they'd already booked someone else.
Your weekend isn't really a weekend
One eye on the kids, one on your phone, in case it's a job.
You pay for leads, then miss them
Ads and Google bring enquiries, but they arrive while you're flat out.
A receptionist isn't in the budget
Hiring help costs thousands a month you don't have yet.
The same questions, all day long
“Do you service my area? How much? When can you come?”
It's not that you don't care. You just can't be in two places at once. Now you don't have to be.
What are slow replies costing you?
Most customers book the first business that replies. Move the sliders to see what's slipping through the cracks.
Stop missing jobsA rough estimate to help you decide, not a promise.
Your new front desk, ready in three steps
No new software to learn. We do the setup, you get the jobs.
We learn your business
Send us your website and price list. We set up your assistant with your services, prices, areas, FAQs and tone.
It answers in seconds, 24/7
It replies to every email and website chat, asks the right questions and offers times, day and night.
You get the job
Every lead and booking request lands in your inbox, ready to confirm. You can approve any reply first.
Ask it a question
This example assistant works for a local plumber. Tap a question and watch it reply. Yours is set up with your own services, prices and areas.
Example business and prices, for the demo only.
Hi! I'm the Shire Plumbing assistant. How can I help today?
What changes when it starts
| Without an AI assistant | With your AI assistant |
|---|---|
| Enquiries wait until you're off the tools | Every enquiry answered in seconds, 24/7 |
| Jobs lost to faster competitors | You're the first to reply, every time |
| Evenings and weekends spent on email | Your evenings and weekends back |
| Copy-pasting the same answers | Common questions handled for you |
| Hiring help just to keep up | Grow without hiring before you're ready |
Everything a great receptionist does, without the wages
Email replies
Works in your existing business inbox. Nothing new to learn.
Website chat
A friendly chat on your website that answers and captures leads.
Booking requests
Offers times and collects job details, ready for you to confirm.
Hands over to you
Anything urgent, unusual or unsure comes straight to you. No guessing.
Private and secure
Your customer data stays private and is never used to train public AI.
Any language
Replies in your customer's language, automatically.
Monthly report
See what customers asked and every lead it caught for you.
Phone answering (add-on)
An AI voice that answers calls, books jobs and takes messages.
Made for small service businesses
It learns the questions your customers actually ask.
Local businesses trust Top Hat Media
5.0 stars from every Google review. Here is what our clients say about working with us.
★★★★★“I've used Top Hat Media for the past 8 years on various website and design projects and I've never been disappointed!”
★★★★★“We came from nowhere in most searches to the top 1-5 places on page 1 consistently in the searches that mattered most to us.”
★★★★★“Top Hat is a very easy company to work with and we have seen great results. Honest and straight up.”
Try any plan for $1 for 7 days
No setup fee. Cancel before day 8 and you pay nothing more. Prices in AUD.
No problem, your payment wasn't completed. Pick a plan below whenever you're ready.
Starter
$1.00 for your first 7 days
For sole traders who want every website enquiry answered.
- Website chat assistant, 24/7
- Trained on your services, prices and FAQs
- Every lead emailed to you
- Hands over to you when unsure
Plus
$1.00 for your first 7 days
For busy small businesses that live in their inbox.
- Everything in Starter
- Answers your business email inbox
- Approve replies, or auto-send the easy ones
- Booking requests with job details
- Monthly report
Pro
$1.00 for your first 7 days
For growing teams with more enquiries or locations.
- Everything in Plus
- Multiple inboxes or locations
- Replies in your customer's language
- Priority support and a monthly tune-up
Setup done for you
We build and train your assistant, connect your inbox and website, and test it with you before it goes live.
Want calls answered too?
Add AI phone answering that books jobs and takes messages. Ask us for a quote.
Zero risk, full control
Questions, answered
Will it sound like a robot?
No. We set it up in your tone of voice with your real services and prices, so replies read like a helpful member of your team.
What if it doesn't know the answer?
It never guesses. It tells the customer someone will be in touch and sends the enquiry straight to you.
Will it send replies without me?
Only if you want it to. You can approve every reply with one click, and let it send the easy, common answers once you're comfortable.
Do I need any technical skills?
No. We do the whole setup: we connect your inbox and website chat, add your information and test it with you before it goes live.
Does it work with my current email?
Yes. It works with Gmail, Google Workspace, Outlook, Microsoft 365 and most business email. No new system, no new address.
What do I pay today?
Just $1.00 for your first 7 days. There's no setup fee. On day 8 your monthly plan starts automatically. Your receipts come from Stripe.
Can I cancel?
Yes. Cancel before your 7 days are up and you won't pay anything more. After that it's month to month, with no lock-in contract.
Is my customer information safe?
Yes. Payments are handled by Stripe, and your customer data is kept private and never used to train public AI models.
Be the first to reply, every time
Let your AI assistant answer while you work, rest and live. Try it for $1 for 7 days.