Stop losing jobs to whoever replies first
Your AI assistant answers every website chat and email in your voice, day and night. It quotes your real prices, sends you the job, then invoices it and chases the payment, so you can stay on the tools. Send us a few details and we'll set it all up for you.
$1 for 7 days, then from $14.99/month · no setup fee · cancel anytime
Running a business shouldn't mean living in your inbox
It's 9pm and you're still answering emails
Dinner's going cold while you type out your prices, again.
The job went to whoever replied first
By the time you called back, they'd already booked someone else.
Your weekend isn't really a weekend
One eye on the kids, one on your phone, in case it's a job.
You pay for leads, then miss them
Ads and Google bring enquiries, but they arrive while you're flat out.
A receptionist isn't in the budget
Hiring help costs thousands a month you don't have yet.
The same questions, all day long
“Do you service my area? How much? When can you come?”
It's not that you don't care. You just can't be in two places at once. Now you don't have to be.
What are slow replies costing you?
Most customers book the first business that replies. Move the sliders to see what's slipping through the cracks.
Stop missing jobsA rough estimate to help you decide, not a promise.
Your new front desk, ready in three steps
No tech skills needed. Set it up yourself in minutes, then the jobs come to you.
Pop in your website
Your assistant reads your website and learns your services, prices, areas and FAQs. Check the details and fill any gaps.
Test it and make it yours
Pick your colours and tone, then ask it the questions your customers ask. Fix any answer in seconds.
Add it to your website
Copy one line onto your site, with step-by-step guides for WordPress, Wix, Squarespace, Shopify and more. Connect your email so it answers there too.
One assistant for the whole job, not just the first hello
Most chatbots stop at hello. Yours carries the job all the way to paid and reviewed, while you get on with the work.
- Enquiry comes inOn your website or in your inbox, at 9pm on a Sunday or 7am on a Monday.
- Answered in secondsIn your voice, using only the prices and answers you've approved.
- Job sent to youName, number, suburb, the job and how urgent it is. Or they tap “Text me back” for a person.
- Invoice sentAsk your agent in plain words, or it drafts one when a customer asks. Card or bank transfer.
- Payment chasedPolite reminders 1, 7 and 14 days after it's due, so you never have to.
- Review asked forA friendly Google review request a few hours after they pay.
You decide which steps it does by itself. Everything else waits for your OK.
Ask it a question
Here it is set up for Snowlink Jindabyne, one of our clients. Tap a question and watch it reply with Snowlink's real prices and rules. Yours is set up with your own services, prices and areas.
Example conversation using Snowlink's published prices, October 2026.
What changes when it starts
| Without an AI assistant | With your AI assistant |
|---|---|
| Enquiries wait until you're off the tools | Every chat and email answered, 24/7 |
| Jobs lost to faster competitors | You're the first to reply, every time |
| Evenings and weekends spent on email | Your evenings and weekends back |
| Copy-pasting the same answers | Common questions handled for you |
| Invoices written at night, late payers chased by you | Invoice sent on the spot, reminders sent for you |
| Hoping happy customers leave a review | Every paying customer asked for a Google review |
| Hiring help just to keep up | Grow without hiring before you're ready |
Everything a great front office does, without the wages
Website chat, 24/7
Answers questions, checks your service area and takes the job details while you work.
Answers your email
Reads new emails, writes replies in your style and sends the ones it's sure about, or saves them to your drafts.
Instant follow-up
Emails new website enquiries within a minute or two, before they ring the next business.
Invoices and Pay now
Professional invoices with your logo and a Pay now button. Card or bank transfer, matched to payments for you.
Chases late payments
Friendly, factual reminders after the due date, so you get paid without the awkward call.
Bills to pay
Finds the bills in your inbox, reminds you before they're due and shows exactly how to pay.
Google review requests
Asks every paying customer for a review, the moment they're happiest.
Sounds like you
Learns from the emails you've sent, so replies sound like you wrote them.
Ask your agent
“Invoice Sam Lee $300 for gutter cleaning and email it.” You see exactly what it'll do before it does it.
Monday summary
Your enquiries, after-hours chats, emails answered and invoices paid, every Monday morning.
Learns from your website
Reads your site and Google profile, so it knows your services, prices and hours from day one.
Private and secure
Your customer data stays private and is never used to train AI models.
Smart enough to help, careful enough to trust
It never makes things up
Prices, warranties and refunds come from a short policy sheet you approve. It quotes it word for word, and says the team will confirm anything that isn't there.
Tricky ones come to you
Complaints, refunds, legal or insurance questions always wait for you. Customers can tap “Text me back” to reach a person any time.
You choose what it does by itself
Start with everything waiting for your OK. Switch on sending by itself one job at a time, with a daily limit you set.
Honest with your customers
It says it's an AI assistant. Follow-up emails show your business details and an unsubscribe link, as the Spam Act requires.
It never moves your money
It finds your bills and shows exactly how to pay, but you always press pay. Your customers pay you through Stripe.
Checked before customers see it
A one-click check-up asks it 20 real and tricky questions, marks every answer and tells you what to fix.
Made for small service businesses
It learns the questions your customers actually ask.
Local businesses trust Top Hat Media
5.0 stars from every Google review. Here is what our clients say about working with us.
★★★★★“I've used Top Hat Media for the past 8 years on various website and design projects and I've never been disappointed!”
★★★★★“We came from nowhere in most searches to the top 1-5 places on page 1 consistently in the searches that mattered most to us.”
★★★★★“Top Hat is a very easy company to work with and we have seen great results. Honest and straight up.”
One flat price. The AI is included.
Many tools charge extra every time the AI answers, so the bill grows as it gets busier. Yours never does: no per-answer fees, no setup fee, no lock-in.
| Price | AI answers | Email and invoices | Contract | |
|---|---|---|---|---|
| Top Hat AI | $14.99 to $39.99 a month | Included, no per-answer fees | Yes | Month to month |
| Chat tools with AI add-ons | US$25 to US$130+ a month | Often charged per AI answer or conversation | No | Month to month |
| Local business platforms | US$299 to US$600+ per location | Top tiers only | Some | Usually 12 months |
| A part-time receptionist | $2,500+ a month | Business hours only | Yes | Employment |
Indicative prices from public pricing pages and award rates, October 2026. Top Hat AI prices in AUD.
Pick a plan and we'll set it up for you
We do the set-up, free. $1 for your first 7 days, then cancel anytime. Prices in AUD.
No problem, your payment wasn't completed. Pick a plan below whenever you're ready.
Starter
$1.00 for your first 7 days
For sole traders who want every website enquiry answered.
- AI chat on your website, 24/7
- Email agent: answers, follows up and drafts replies in your style
- Invoices with a Pay now button, and late payers reminded
- Google review requests and a Monday summary
- Every lead sent to you instantly
- Up to 300 chats and 300 emails a month
Plus
$1.00 for your first 7 days
For busy small businesses with lots of enquiries.
- Everything in Starter
- Up to 1,000 chats and 1,000 emails a month
- No "Powered by" badge, just your brand
Pro
$1.00 for your first 7 days
For growing businesses with high enquiry volumes.
- Everything in Plus
- Up to 3,000 chats and 3,000 emails a month
- Priority email support
Website analytics +$3.99/month
See your visitors, top pages and where they come from (Google, Facebook, ads, ChatGPT), and how many become leads. No cookies, no extra code.
Monthly website report +$4.99/month
50+ checks on your SEO, AI search, speed, mobile, security and trust, plus Google's speed test. Your score and what to fix, emailed every month.
Add or remove them any time from your dashboard. Free during your trial.
Ready in about 10 minutes
Pop in your website, check the details, test it and copy one line onto your site. No calls, no waiting.
Works on any website
WordPress, Wix, Squarespace, Shopify, Webflow and more. If you can paste text into your site, you can add it.
Prefer to set it up yourself?
Zero risk, full control
Questions, answered
Will it sound like a robot?
No. You choose the tone, and it answers with your real services and prices, so replies read like a helpful member of your team. Connect your email and it learns how you write from the emails you've already sent.
Can it answer my emails too?
Yes. Connect your business email (Gmail, Google Workspace, Outlook, Microsoft 365 or most website email) and it sorts new emails, writes replies, saves enquiries as leads, matches customer payments to your invoices and lists the bills you need to pay.
Will it send anything without asking me?
Only if you let it. Out of the box, every reply and invoice waits for your OK. You can switch on sending by itself for the simple ones, with a daily limit, and complaints, refunds and anything sensitive always wait for you. Everything it does is listed in your dashboard.
Does it tell customers it's an AI?
Yes. The chat says it's an AI assistant and offers a “Text me back” button for anyone who'd rather talk to a person. Being upfront builds trust, and it's where Australian rules are heading.
Does it pay my bills?
No. It finds your bills, reminds you before they're due and shows the supplier's own payment details, but you always do the paying. It never moves your money.
What if it doesn't know the answer?
It never guesses. It tells the customer someone will be in touch and sends the enquiry straight to you.
Can I check what it says?
Yes. Test it as much as you like before it goes live, and every chat is saved in your dashboard. If an answer needs changing, update your details and it learns straight away.
Do I need any technical skills?
No. It reads your website for you, and adding it to your site is one copy and paste. There are step-by-step guides for WordPress, Wix, Squarespace, Shopify and Webflow, or email the code to your web person in one click.
Where do the leads go?
Straight to your email the moment a customer leaves their details, and into your dashboard, with the job, suburb and how urgent it is.
What do I pay today?
Just $1.00 for your first 7 days. There's no setup fee. On day 8 your monthly plan starts automatically. Your receipts come from Stripe.
Are there any other fees?
No, just your monthly plan. Two optional add-ons can be switched on from your dashboard any time: website analytics ($3.99/month) and a monthly website report ($4.99/month). If you choose to switch on card payments for your invoices, Stripe charges its usual fee (about 1.7% + 30c per Australian card) and Top Hat AI adds 0.1%, both taken from each card payment. Bank transfers have no fees, and every fee is shown in your dashboard.
Can I cancel?
Yes. Cancel before your 7 days are up and you won't pay anything more. After that it's month to month, with no lock-in contract.
Is my customer information safe?
Yes. Payments are handled by Stripe, and your customer data is kept private and never used to train public AI models.
Be the first to reply, every time
Let your AI assistant answer while you work, rest and live. Try it for $1 for 7 days.